B&Qaugen FAQs

PRODUCTS

What is B&Qaugen?

It’s THE NEW WAY TO LASH-with Lash Clusters you place under your natural lashes (not above them).

How long does B&Qaugen DIY Lash last?

Use collapsible tabs for more detailed information that will help customers make a purchasing decision.

Ex: Shipping and return policies, size guides, and other common questions.

How to apply Individual Lashes?

You can refer to the instructions for use on the back of the package. Or check our how-to page.

What are the Best-selling lashes?

How many lash clusters come in one box?

Every product contains a different number of lash clusters, please see the product details for the exact number.

Does B&Qaugen Lash harm your natural lashes?

No. It is also super important to remove B&Qaugen Lash correctly by using our Lash Remover

Are B&Qaugen Lash clusters reusable?

With gentle care, Lash clusters are reusable. As they are very delicate, we recommend up to 3 times. To prolong the life of your Lash, after use wipe off any Bond residue by rubbing with makeup remover.

See the how-to clean and reuse step-by-step below:

1.Place Lash clusters on a cotton pad or paper towel.

2.Drip Remover onto the Lash clusters. Let sit for 30 seconds.

3.Saturate a cotton swab with Remover & gently wipe any Bond & Seal residue from the Lash clusters.

4.Repeat until Lash clusters are clean and ready to be used again!

5.Store Lash clusters in their original lash tray for future use.

One box will last you 1 month even if you don't reuse it.

What do I do if I added too much Bond?

A light coat is all that is needed. If you add too much Bond and do not want to start over, just add more Seal at the end and rub it into your natural lashes and Wisps with your fingers. That should get rid of the stickiness of too much Bond.

What do I do if the Bond or Seal go in my eyes?

Rinse with lukewarm water. Consult your physician if irritation persists.

Can I shower while wearing B&Qaugen Lashes?

Yes, but not recommended, as the steam may loosen the Lash Clusters.

SHIPPING AND PAYMENT

What countries can B&Qaugen LASH ship to?

  • USA
  • Mexico
  • Australia, Canada,
  • United Kingdom, France, Germany, Italy, Spain, Netherlands, Belgium, Luxembourg, Ireland, Bulgaria, Croatia, Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Poland, Portugal, Romania,Slovakia, Slovenia, Sweden, Austria, Danmark, Greece, Norway, Israel, New Zealand, Thailand 

What payment methods do you accept?

Credit card , PayPal, Klarna, Sofort

How to track order?

  • Orders shipped by USPS Check URL: https://www.usps.com/
  • Tracking Number:YTXXXXXXXXXXXXXXX Check URL:https://www.yuntrack.com/
  • Tracking Number:XXXXPLUXXXXXXXXX Check URL: https://www.qualitypost.com.mx/
  • Tracking Number:X00590070119FR01XXXXXXXXX Check URL: https://www.estafeta.com/

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at info@bqlashes.com